Privacy Policy

Effective Date: 15/11/2024

At L.W Canine Behaviour & Training, we are committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect
We may collect the following information:

• Personal Information: Name, contact details (phone number and email address), and any information you provide through inquiries or booking requests.
• Payment Information: Details required for processing payments for bookings, such as billing addresses and transaction details. We do not store full payment card details on our servers.
• Cookies: Information about your visit to our website, including IP address, browser type, and browsing behavior, through cookies.

2. How We Use Your Information
The information we collect is used to:

• Respond to inquiries and provide training services.
• Process bookings and payments securely.
• Improve our website and services.
• Send updates and promotional content (only if you opt in).

3. Cookies
Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

• Analyze website traffic and improve functionality.
• Personalize your experience.

You can manage or disable cookies through your browser settings, though some website features may not function correctly if cookies are disabled.

4. Payment Processing
We use secure third-party payment processors to handle your payment transactions. Your payment details are encrypted and processed in accordance with industry standards. We do not store complete payment card details on our systems.

5. How We Protect Your Data
We implement appropriate technical and organizational measures to ensure your personal data is secure. We do not share your information with third parties except when required by law, to process payments, or with your explicit consent.

6. Your Rights
You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your data, subject to legal obligations.

7. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Phone: 07583623621
Email: lwcanineservices@gmail.com
Address: Caldecote Rd, Ickwell, Biggleswade SG18 9EH

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.